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  • What will happen if the Wi-Fi connection is lost?
    If your Wi-Fi loses connection, the app page will show OFF, and you cannot control the devices via the app. But the devices will work as standalone units as usual.
  • Why is it not accessing the Wi-Fi?
    Make sure you have a stable 2.4 GHz Wi-Fi network and have enabled Bluetooth on your phone. Then add the X-Sense XS01-WX smoke alarm to the app. Please ensure that you connect to the same Wi-Fi network when you add the device to the app.
  • How many Wi-Fi smoke alarms can be connected to the app?
    You may add up to 24 X-Sense XS01-WX smoke alarms in one home. You may also give them different names so that you know which one has been triggered when you receive a push notification.
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